Evaluating Cleaning Contractors

June 8, 2015

Have you been struggling to find a reliable commercial day cleaning service? Do you have a commercial cleaning team that’s not living up to their promises? If you’re paying for day cleaners to keep your commercial space neat and tidy, you certainly want to get the best value for what you’re paying.

At DCS Global, we provide “specialized custodial consulting services to commercial property management firms and building professionals.” We strive to create working partnerships between building owners, managers, and their cleaning service providers.

When evaluating the effectiveness of your commercial cleaning contractor, there are a number of criteria you may consider. If you’re worried about paying too much for a commercial cleaning service, check out these tips for getting the best value for your buck:

Cleaning Specifications

The contract between your company and your cleaning service provider should contain a number of important specifications. If you’re concerned about your cleaning provider overcharging for their services, comparing your original specifications with the invoices you regularly receive is a great way to pinpoint where your extra charges may be coming from. 

Unexpected Charges 

Despite predetermined specifications, many commercial cleaning providers will take the liberty of performing additional tasks as they see fit. While this is fine if it’s expected, nobody likes to be hit with unexpected charges.

If you’re going back through invoices from your cleaning provider and you’ve found a number of additional services, you might want to bring this to your provider’s attention. If you determine that these services are necessary, but they’re not included in your original contract, you may need to consider altering your desired cleaning specifications. 

“Extra” Services

Unlike overnight cleaning services, day cleaners are much more visible. Your daytime cleaning contractors will have interactions with employees and customers throughout their day, and it’s important that they represent your company in a positive manner.

If your commercial cleaners are also responsible for giving directions, providing customer service, and ensuring the safety and security of your building, you need to be sure that they are capable of doing so in a way that benefits your company. 


Are you currently responsible for supervising your cleaners? Does your cleaning contractor provide the oversight needed to make sure the job is done right? If you’ve hired a commercial cleaning contractor, you shouldn’t be left handling supervisory duties. 

Vested Interest

When it comes to cleaning commercial spaces, it can be easy for regular cleaners to simply “go through the motions.” However, if you want to get the most bang for your buck, you need to find a way to give your cleaning provider a vested interest in keeping your commercial space spotless. 


While your cleaning provider might be meeting your specifications, they may still be costing you too much if they aren’t doing so in the most efficient manner possible. Efficient cleaning systems, products, and equipment help commercial cleaners deliver the type of service you deserve. If your provider doesn’t have a LEED EBOM or BOMA BESt certification, you may consider looking elsewhere.

At DCS Global, we want to help you get the best value for your buck when hiring a commercial day cleaning service. Please don’t hesitate to give us a call at 1-877-225-9603 to discuss your needs today!