DCS is the premier provider of cleaning RFP’s in Canada. We have a structure and system that allows us to modify our RFP model to reflect the intricacies and uniqueness of your facility.
- We provide a quotation for RFP services which is based on the square footage, number of facilities and the Scope of Work.
- We consult with the client and discover their needs through an RFP Needs Assessment.
- We then develop a Timeline for the Project and assign tasks to our Team through our Project Management software.
- A local DCS consultant (if applicable) is assigned the Project and they tour and audit the facility to attain a benchmark Quality rating for the facility.
- Documentation is received from the client on; contract dates, floor plans, stacking plans, building specific needs, tenant needs and intricacies.
- The RFP is built and edited by the DCS Team.
- The RFP documents are sent to the client for release to their selected contractors.
- DCS facilitates a Tour of the facility (s) for the contractors and then discusses the tour and RFP. document with the. A question and answer session follows.
- The Client and DCS receive the RFP responses by a set time and date.
- DCS’s assigned Consultant analyses the Technical Responses and creates a spreadsheet in which they grade each component of the Technical Response resulting in a “score” for each Contractor.
- DCS’s Business Manager takes the financial components of each response and places them in a spreadsheet so that comparisons can be made.
- DCS’s CEO takes the Technical & Financial Analysis spreadsheets and creates a Risk Analysis based on; the local contractor’s current organizational capabilities, wage rates, hours, history, customer service, references, etc.
- The Client, with the consulting expertise of DCS, selects a short list of contractors to interview.
- The Client decides which Cleaning Contractor to award the Project to and DCS contacts the selected vendor for discussions.
- The Contractor agrees to the terms and conditions of the client and they sign a contract.
- The client notifies the contractors who did not win, announcing who was awarded the contract.
- DCS then provides Start up coordination services and facilitates the start up for the Client.
- The Contractors Quality Assurance system is verified by DCS
- DCS walks the facility before the contract start up to document any facility deficiencies.
- DCS performs a post start up tour and quality check within 3 weeks of start up to confirm that the contractor has lived up to their agreement.
Note: This is a typical example of an RFP process, elements can be added or subtracted depending upon the clients needs.