DCS supports property and facility managers in commercial real estate, education, transportation, and the public sector. Our team has extensive experience and can help make your cleaning better, faster, greener, safer and more cost-effective. DCS can help you:
Build a comprehensive cleaning plan
Clean for health (pandemic services)
Review the costs and effectiveness of your cleaning services
Upgrade your current contract, cleaning specifications and KPIs
Go to market with turnkey RFP services
Evaluate your cleaning quality
We also advise senior property managers and C-Suite executives on strategic issues including how to integrate cleaning into your ESG program.
Randy Burke – CEO, DCS Global
Randy Burke is the founder of the company. DCS Global is an international custodial advisory company specializing in servicing property and facility management in janitorial RFPs, auditing, and cleaning for health. For over 25 years Randy has devoted his career to developing and improving the commercial cleaning industry. He has held senior executive positions with top International janitorial contracting companies. In 2014 Randy was contracted by BOMA China to write and implement the international janitorial standard for the Chinese commercial marketplace.
Recently, BOMA Canada has engaged his DCS to write the pandemic guide for 2020 and he is serving on the Covid-19 BOMA Canada working group. Randy also has been working closely with the Global Bio risk advisory Council and ISSA international combating Covid-19 in the commercial built environment.
Randy has held an active BOMA membership for over 25 years in addition to serving on the board of directors in Calgary. He was awarded the BOMA Calgary presidents Malcolm Bryce Award for outstanding contributions to BOMA. Most recently Randy and his wife Debbie have taken up residence in Toronto having moved DCS Global’s head office there.
Debbie Farrell – Co-owner and Director
Debbie Farrell brings to DCS a wealth of experience in marketing and business management. As co-owner and director, she focuses on research, marketing and optimizing customer value.
Debbie oversees the business development strategy, tactical planning, and conceptualizing of new marketing and sales campaigns.
With over 20 years of executive experience in the real-estate and commercial cleaning industries, Debbie offers a powerful combination of extensive knowledge and a natural ability to inspire team members to succeed.
In her free time Debbie enjoys working out, several outdoor pursuits, sings in community choirs and visiting her seven grandchildren.
André Ladouceur – Vice President, Canada
André is a well experienced, bilingual, multi-faceted business professional in a number of domains. With over 30 years of mid to Senior Management positions, he has been on both sides of the commercial cleaning business paradigm; including Senior Commercial Operations and Project and Facility Management delivering solid results. André served as the Director of Operations Eastern Ontario with United Cleaning Services Limited, leading a Regional Team with over 50 major contracts to success with a large portfolio that included Loblaws, Home Depot, and Metro. He has also worked with such recognized brand names as McDonald’s, Tim Hortons, HMV, Grand & Toy and most recently St-Albert Cheese; André’s strengths are Customer Service, Team building, and empowering people to develop to their full potential. André enjoys life with his wife and 3 children in Ottawa, and looks forward to having a 4 season lakefront cottage to retire to in the future.
Patrick Fearon – Vice President, Operations
Patrick is a senior executive in the cleaning and facility services industry having worked for 2 global managed services organizations over the last 25 years servicing the healthcare sector, building services sector, education sector and remote camps. Patrick started his management career with Modern Building Cleaning as Operations Manager for GTA working his way up to Senior Vice President of Operations and most recently Executive Vice President Operational Excellence before joining DCS Global as Vice president Operations in July 2020.
Ray Dumouchel – Consultant
35 years managing Buildings, and Grounds in Post-Secondary Institutions, responsible for managing large staff internally and externally overseeing the janitorial contracts. Audit and Verification Specialist and presently consulting in Western Canada.
David Whalen – Consultant
David has 30 plus years as a Property and Facility Manager. He was with Public Works Canada as a Property Manager, Facility Manager and as an Asset Manager, for 23 years. He was with the University of Alberta for 5 years as the Cleaning Services Manager and as Building Services Manager. His experiences included responsibility for annual budgets, project management, maintenance inspections, contract management, in-house staffing, health, safety and security and for tendering & contract implementation. He is presently an independent consultant specializing in Lean Management.
Kunle Samuel – General Manager, Western Canada
Kunle has 13 years of experience as an executive in a large cleaning company and facility manager for a major retail chain. His knowledge of the cleaning industry and the issues facing facility/property management will help our clients solve their cleaning issues, including effective RFP processes and documents, KPIs, contract specifications, quality control, reporting and innovation.
Kunle served as the Regional Director of Operations, Western Canada for Dexterra Integrated Facilities Management, leading a team with over 30 major contracts, three general managers, three operations managers, and approximately 600 frontline associates. His major accounts included Oxford Properties, Ivanhoe Cambridge, Morguard, Primaris Property REIT, and a number of airports, including Edmonton International Airport.
Derrick Kapitan – Consultant, Ontario
Derrick brings over 15 years of cleaning industry experience. He managed cleaning contracts for a Canadian National service provider of Class A buildings and the busiest retail mall in Canada. He has solid analytical skills in utilizing APPA Custodial Guidelines CleanOps Software with work loading and productivity models.
Currently providing Operational support to the DCS Global team conducting APPA LEED Certified Cleaning Inspections, Hygiene ATP, and Optisolve Pathfinder Audits and, more recently, Cost Optimization analysis.
Derrick is always looking to support the team and provide exceptional service and value to our clients.
Raelene Prokopishin – Office Manager
Raelene worked for STARS Air Ambulance for 8 yrs in which she was Volunteer Coordinator for 4 of those years, Store merchandise manager for 1 year and Donations processing and administration before that. Previous to working for STARS, Raelene worked for Providence Management in administration and accounting. Raelene has extensive customer service, administration and bookkeeping experience. She is a wizard with layout and design, and very capable with QuickBooks, Simply Accounting, Excel, Word, Publisher, PowerPoint and more. She has worked in a number of small offices and knows how to manage the day to day operations and is able to multi task and fill in where ever needed.
Shawn Farrell – Quality Assurance Manager
Shawn joins DCS Global from the service and supply sector. With over 30 years’ involvement in commercial and industrial products, Shawn has extensive experience in commercial cleaning quality control, working with a variety of property management companies.” Shawn has a broad range of practical knowledge across a diverse range of industries including, Oil & Gas Production and Processing, Chemical, Pulp & Paper and Municipal Water and Waste Water applications. From concept to installation and start-up, Shawn has the experience to see your project through to successful completion. On-time and on budget are the key priorities in all Shawn’s endeavors with DCS Global.
William (Bill) Schleeter – Vice President, USA
Bill has served the facility management industry for 27 years, specifically in managing janitorial service. Over half of those years, he contracted, managed, and coached independent janitorial companies. This enabled the janitorial companies to compete and succeed in vertical markets that would normally have been unavailable to them.
Starting in St. Louis as a building supervisor for a family-owned janitorial company, he was promoted, relocated. Bill grew their branch in Indianapolis, opened new branches in Louisville and Columbus, Ohio, and became a partner. Over the next 20 years and three company acquisitions later, he built his regional client portfolio to a national footprint, managing janitorial service delivery in over 3,500 facilities, through more than 300 contractors, within 46 states as Vice President and Director of his division for ABM Industries, Inc. Outside his business relationships, Bill holds a position on the Board of Directors of the Mohave Sportsman Club, serves as Senior VP of the local VFW, and, along with his wife, thoroughly enjoys living near his children and their families in northwest Arizona.
John Moschetti – Consultant
John joined DCS Global Enterprise after spending 30 years in sales and distribution of cleaning chemicals and equipment.
He has held several management positions within the industry and most recently managed one of the largest supply contracts within the Health Authorities in BC.
John has won several performance awards with his professionalism, knowledgeable and client-focused approach. He is a great addition to the DCS Team and your project manager.
Ashley Martin-Longstaff – Consultant
Ashley received an undergraduate degree with Honours in commerce at Athabasca University and will be completing her major in Accounting this year. In addition, she completed 3 years in the Bachelor of Science program at the University of Calgary. During this time, she became educated in the design of chemical products that are both cost-effective and environmentally sensitive— “Green Chemistry.”
For two years, Ashley has executed contract work for DCS. She has more recently become a permanent member of the team. The services Ashley provides include LEED custodial effectiveness audits, social media work, various administrative tasks, and special projects.
Paul Morrison – Consultant
Paul has spent over twenty-five years in the contract cleaning business from managing the housekeeping departments of hospitals to managing and directing cleaning companies.
Client satisfaction and bottom-line performance are basic. Paul has won several industry awards recognizing excellence in management, added to his ability to problem solve and to work with unionized workforces both in the private and public sectors.
Laura Burke – Senior Consultant
Laura has been working in the commercial cleaning industry for over five years. Trained as a part-time commercial cleaner in 2007 for Diversified Building Maintenance in Calgary, Alberta, she was promoted to area supervisor in 2009.
In 2010, She started her own janitorial company called Pink Maid Inc. and secured a variety of commercial and residential clients.
Laura joined DCS Global Enterprise Inc, as a part-time consultant and received training at the Calgary head office in a variety of Janitorial Programs and Services. Laura now resides in Vancouver and continues with DCS as a cleaning consultant servicing clients, largely in the province of British Columbia.
Brandon Fritch – Consultant, USA
Brandon has 17 years of experience running a janitorial and floor care business in Las Vegas, Nevada. He also consults many casinos and hotels in Las Vegas on the newest technologies and processes within the field. He is known in the industry as someone that studies his craft and it shows in the knowledge that he passes on to his employees and clients.
He chairs the scholarship program for the Boulder City Sunrise Rotary Club and enjoys doing charitable work within his community.
With all that he has accomplished Brandon will quickly tell you that his family is what brings him the most joy.
Chris Buck – Consultant, USA
Chris is currently the Chicago Manager for DCS Global Enterprises. We provide the (APPA) Association of Physical Plant Administrators cleaning audits for the Chicago Public Schools.
Chris has worked in the Building Services Industry his entire career for the commercial, educational and health care sectors. In 2007 Chris founded Metropolitan Building Services Group consisting of four separate companies that provided Janitorial, Parking, Window Cleaning, and Security Services to commercial high rise office properties.
Jeff Oliver – Quality Control Manager, USA
Jeff has spent 34 years in the contract cleaning industry after his first career as a Police Lieutenant and has served a total of 29 years to date.
As Vice President of Quality Control at ABM Industries, Jeff managed and helped create 360 Facility implementing it in the USA market, retiring in 2018. Jeff still manages 360 Facility for a large property management firm in Chicago. Over the years Jeff focused on client satisfaction, project management, the conversion of clients’ buildings to LEED status.
Jeff is the administrator of Orange QC APPA Auditing software and assists the USA team at the Chicago Public Schools.
In his spare time, Jeff still volunteers with his local police department and Mid-Ohio Food Bank, and is busy with their four grandchildren.