Service Organization The service organization establishes the environment for the service encounter. The interaction between customer and contact personnel occurs within the …

The Importance of Customer Service Customer service in our minds goes beyond meeting the contracted needs and desires of the customer. Some …

“Workplace absenteeism is costly to businesses and can restrain companies from reaching their full potential. Absences in the workplace are not beneficial …

While regular business hours force many companies into having their office cleaned overnight, there can be many advantages to switching to a …

If your company has recently decided to switch to a day cleaning service, you might already be seeing the tangible payoffs. However, …

If your company is considering switching over to daytime cleaning, being prepared for the transition is crucial. Many companies fail to properly …

Whenever you’re planning on making a change to your cleaning program, your tenants and occupants should be advised in advance. They should …

On October 1st, minimum wage will increase to $11.20/hour, and the liquor server wage will increase to $10.70. This is in accordance …

Have you been questioning the value of your commercial cleaning contractor recently? Have you thought of consulting a third-party cleaning expert to …

When it comes to evaluating the costs versus the value of commercial cleaning services, it’s easy to look at the number highlighting …